Reference

How 67jj Handles Your Personal Information

This Privacy Policy explains what data we collect when you use 67jj, how we store it, and what choices you have.

Account data protectedbKash, Nagad, Rocket handled securelyYour rights clearly statedContact us to request changes
67jj How 67jj Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request your data, correct an error in your account record, or ask us to delete information we hold about you, our support team can handle that directly. Reach us through any of the channels below — we will confirm receipt and aim to respond within a reasonable period consistent with applicable rules in eligible regions.

Live Chat Open the chat widget inside your 67jj account dashboard. Describe your privacy request clearly and a support agent will pick it up.
Email Support Send your data request or privacy question to our support address. Include your registered mobile number so we can verify your account.
Account Help Centre Log in to your account, go to Help, and submit a ticket under the Privacy or Account Data category for a written response.
HOW WE PROTECT DATA

Our Approach to Data Security and Retention

We apply security measures at every layer of the account system — from how you log in to how your bKash or Nagad transaction records are stored. Here is what that looks like in practice across the four key areas you should know about.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We flag unusual access attempts and can lock the account on your request.

Cookie and Session Data

Session cookies keep you logged in during a visit. You can clear these from your browser or phone settings at any time without losing your account data.

Payment Data Handling

Transaction references from bKash, Nagad, and Rocket are stored only for dispute resolution and withdrawal verification. Full wallet credentials are never retained by us.

Data Retention and Deletion

We keep your account data for as long as your account is active or as required under applicable rules in eligible regions. Request deletion through support once your account is closed.

Common Questions About Your Privacy at 67jj

These are the questions we hear most from people in Bangladesh about how their data is managed on this platform. If your question is not covered here, use the live chat or account help centre to get a direct answer.

We collect your name, mobile number, and email at registration. If you use bKash, Nagad, or Rocket, we also log the wallet number and transaction reference tied to each payment.

We do not sell your data. We share only the minimum required with payment processors like bKash and Nagad to complete your transactions, and with service providers bound by confidentiality obligations.

Contact our support team via live chat or email, quote your registered mobile number, and ask for a data access request. We will respond within a reasonable period under applicable rules.

Yes. Once your account is closed and any outstanding transactions are settled, submit a deletion request through the Help Centre or via email support. We will confirm when deletion is complete.

We store only the transaction reference and wallet number needed for verification. Your full mobile banking PIN or password is never recorded or accessible on our side.

Availability and eligibility depend on your local law and eligible regions. We encourage you to review your local legal position before using 67jj or submitting personal data through the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.